GENERAL TERMS AND CONDITIONS OF BUSINESS

General Terms and Conditions (GTC) for STRAMM Design UG (limited liability)

As of: September 8, 2025

1. Scope

These General Terms and Conditions apply to all orders placed via the STRAMM DESIGN online shop (www.strammdesign.com) to consumers within the European Union. Consumers within the meaning of these General Terms and Conditions are natural persons who enter into a legal transaction for purposes that are predominantly neither commercial nor self-employed (Section 13 of the German Civil Code).

2. Contracting party

The purchase contract is concluded with:

STRAMM Design UG (limited liability)

Kölnerstraße 146, 51702 Bergneustadt
shop@strammdesign.com

3. Conclusion of contract

  1. The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order.
  2. By clicking the “Buy now” button you place a binding order for the goods contained in your shopping cart.
  3. We will confirm receipt of your order immediately by email. This confirmation does not constitute a contract .
  4. The purchase contract is only concluded with our order confirmation by email or by dispatch of the goods.

4. Prices and shipping costs

  1. All prices are final prices including VAT.
  2. We ship free of charge within the EU. Shipping costs may apply outside of the EU and are marked accordingly.
  3. We deliver throughout Europe . Delivery times are displayed in the shop for each product, but can take up to 4 weeks due to the production of items after the order has been received.

5. Terms of payment

Accepted payment methods:

  • PayPal
  • Klarna (invoice, installment purchase, Sofort)
  • Shopify Payments (credit cards, e.g. Visa, Mastercard)

Payment is due immediately upon conclusion of the contract, unless otherwise agreed.

6. Delivery and shipping

  1. Delivery is made by Hermes or DPD to the delivery address specified by the customer.
  2. Delivery times: as stated in the shop.
  3. If a product is not available, we will inform you immediately and, if applicable, refund any payments already made.

7. Right of withdrawal

Consumers have the right to withdraw from the contract within 14 days without giving any reason.

  • Start of the withdrawal period: receipt of the goods by the consumer.
  • To exercise the right of withdrawal, the consumer must inform us by email at: shop@strammdesign.com.
  • Consequences of withdrawal: Reimbursement of all payments including shipping costs, return of the goods by the consumer at his own expense.

8. Retention of title

The delivered goods remain our property until full payment has been made.

9. Warranty / Liability

  1. The statutory warranty rights apply.
  2. We are only liable for damages not caused to the delivered item itself in the event of intent or gross negligence.

10. Data protection

Information on the processing of personal data is contained in our privacy policy : [Link to privacy policy].

11. Applicable law and place of jurisdiction

  1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
  2. The place of jurisdiction for consumers within Germany is the registered office of our company.

12. Final provisions

Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.